What’s sets my firm apart from the average personal injury law office? The Law Office of Craig Charles is guided by three simple principles:
I believe it all starts with empathy. If you’re calling my office, it is likely because you’ve just been through a very traumatic experience. Whether it’s the loss of a loved one, a serious car, motorcycle or trucking accident, or an injury from a defective product, I understand that you come to me shaken up, frustrated and oftentimes physically or emotionally broken. It is my job to not only be your lawyer, but also your your counselor. I see it as my role to lead you through difficult times and help you get to the other side of frustration and grief. As my client, you are not a number, you are a person. I am here with you every step of the way.
The number one complaint people have with personal injury law firms is the lack of communication. When an injured person hires an attorney, they want their phone calls and emails returned. They want to be updated regarding the status of their case. They want to meet face-to-face with their attorney. In short, everyone wants to know they are being taken care of. From day one, I have taken great pride in the fact that I am accessible to my clients. I understand that most of my clients have never hired a personal injury lawyer before. The legal process is unfamiliar and confusing. Clients have questions. I totally get it! When you hire me, I make a personal commitment to answer all your questions, concerns and comments with 24 hours. That is a promise!
Whether your goal is to obtain money, or justice, or both, I devote the time, energy and sweat that is necessary to achieve maximum results. Most new clients are referred to me by happy former clients, and this is because I consistently obtain settlements in excess of client’s expectations. And don’t just take my word for it: I provide references from former clients upon request!
If you’ve been injured in an accident, give my office a call. Or better yet, set up a time to meet me in person. The Law Office of Craig Charles is here for all your personal injury legal needs.
If you've been seriously injured, don't hesitate to contact us for a free consultation. We understand this process may be unfamiliar or confusing, so we make a personal commitment to communicate with you in a clear and timely fashion. Call us today and we'll evaluate your case, walk you through the process — and put you on the path to recovery.